Guidance for the implementation and management of PebblePad in your institution.
How we support our customers' support teams, and how you support your users.
Our aim is to resolve every issue and query as quickly and efficiently as po...
Assistance is organised to ensure users receive the quickest resolution from...
From millions of tickets resolved, follow our recommended advice on how to p...
Our perfectly-refined, structured process to welcome new PebblePad customers.
How our global Customer Success team provide dedicated, tailored support.
Our dedicated global Customer Success team help you achieve your strategic g...
Our business review meetings aim to support your implementation and customer...
A Success Plan is how we work with a customer to co-create a set of goals to...
Our team of experienced specialists provide additional PebblePad support services.
Learning Design engages PebblePad specialists in a structured and well-rehea...
The integration service is a structured project process that is available to...
By providing comprehensive, practical and well-designed training and develop...
Our global community of academics and technicians share ideas and best practice.
Our processes and policies to maintain a customer's contractual account.