1. Help Hub
  2. Using PebblePad
  3. Manage Global Administration

Manage user accounts

The people section of global admin is where all full user accounts are created and managed, including assigning permissions to become a PebblePad administrator.





You will need to be assigned the role of an administrator to access the global administration panel.



Members


All accounts added to the members' register must have a:


  • unique username,
  • given name (first name),
  • family name (surname),
  • email address


See the ATLAS administration article for managing external accounts.


To access:

  1. From the Pebble+ burger menu, choose Additional services > Administration.
  2. Click the People tab.


Global administration menu



Create a single account

Create button


To create:

  1. From the People tab, click Members from the sub menu.
  2. Click the Create button.
  3. Type a username (this must be unique).
  4. (optional) Type a password.
  5. Type a Given name, Family name and Email address.
  6. (optional) Set an expiry date for the account to deactivate.
  7. Tick Email account details to user.
  8. (optional) Untick Disable change password prompt on first login.
  9. (optional) Add the account to a group.
  10. Click Create.


Create a batch of accounts


Batch create button


To create:

  1. From the People tab, click Members from the sub menu.
  2. Click the Batch create button.
  3. Type or paste a list of account details (see format below)
  4. (optional) Add accounts to a group
  5. Tick Email account details to user.
  6. Click Create.


Use this format to prepare a text file or spreadsheet of account details.

username, given name, family name, email address, password (optional),
101010, Joe, Blogs, joe.blogs@pebblepad.com, joeb123
202020, Jane, Doe, jane.doe@pebblepad.com, jane123





Member list


The member list provides a table that can be filtered to find and organise accounts.


Member list in global admin



An account can be set with one of the following statuses:


InactiveYet to be accessed, or have sufficient assets to become active.
ActiveHas one of the following apply:
DormantThe account is deactivated and the user cannot log in.
Marked for deletionThe account will delete after 30 days, purging all assets and resources.
ExpiredThe account had an expiry date, which has passed. The user cannot log in.




Reset a password


When an account is initially created, a global administrator has the option to specify the password. Once created, email authentication is required to reset it.


All users are able to reset their own password, but an administrator can prompt this action too.



To reset:

  1. From the Members list, use the search or filters to find the user account.
  2. Click the pencil icon to open the profile.
  3. Tick the Reset password box.
  4. Click Update.



The user will be:

  1. logged out immediately (if currently logged in)
  2. sent a unique reset link to their email address
  3. asked to provide a new password to log back in


Accounts created with a Single Sign-On solution or LTI do not have passwords stored in PebblePad. They must be reset with the respective service.






Administrators


An administrator is a regular member account that is given additional permissions to elevate their access and actions. There are three pre-defined administrator roles:


  • Global admin
  • Admin assistant
  • Learning coordinator



To add:

  1. From the People tab, click Administrators from the sub menu.
  2. Click Add Administrator.
  3. Type an account's given name, family name or username and press enter to search.
  4. From the result list tick Add user.
  5. Click an admin role to assign it to the account (important).




Modify permissions


The default permissions for each role can be customised for your PebblePad installation. Changes to a role will apply to all accounts assigned that permission.




To change:

  1. From the People tab, click Administrators from the sub menu.
  2. Click Modify permissions.
  3. Tick and untick to assign permissions to each role type.
  4. Click Update.



Only accounts with a global admin role can change role permissions.






Groups


An unlimited number of groups can be created to help: 




Groups in global administration are different to workspace sets.



To create a group:

  1. From the People tab, click Groups from the sub menu.
  2. Click Create group.
  3. Type a name and (optional) description.
  4. Click Create group.



To organise a group:

  1. From the People tab, click Groups from the sub menu.
  2. Find the group and click View members.
  3. Use the buttons to Add members or Remove Members.



To edit group settings:

  1. From the People tab, click Groups from the sub menu.
  2. Find the group and click Edit settings.
  3. Adjust these users default settings.
  4. Click Update.


To sync with ATLAS:

  1. Navigate to ATLAS and open the workspace.
  2. Click Management and Members.
  3. Click Synchronise a new member group.
  4. Type the group's name and click Continue.
  5. Choose Go to the members page and click Save.


Each time a new user account is added to the group in global administration, they will be automatically enrolled to the workspace.


If the same synchronised group is added to multiple workspaces, the user will be enrolled into all workspaces.


Read the ATLAS guide to managing workspace enrolments.

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